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Telephone Banking Service

Everyone could use a little more time in their day. Telephone Banking lets you simplify your life by providing a fast, secure way to obtain your personal account information and handle transactions from any Touch-Tone® phone - 24 hours a day, 7 days a week.

By dialing, you can:

 

·                     Obtain Account Balances and Detailed Transaction History

·                     Verify Funds

·                     Transfer Money Between Accounts

·                     Make Loan Payments

·                     Check current rates

Just being a Luzerne Bank client entitles you to use this complimentary service.  All you need is a phone, your account number(s) and your personal 4-digit security code.  Don’t know your code? No problem! Simply press 0 and a representative will assist you.

Quick reference guide to Touch Tone options:

Press 1 For account information and funds transfer
Press 2 For instructions how to use this system
Press 3 For rate and product information
Press 4 To report a lost debit card
Press 5 For loan calculator
Press 6 For banking business hours
Press 7 To leave message for a bank representative
Press 0 To speak with a customer service representative

Phone numbers:

570-331-0434

570-602-4434 (Pittston – Scranton Areas)