Contact Us
We just can’t say it enough - our success is your success. And we want to help you achieve it. That’s why customer service is so important to us. We’re a team dedicated to serving you. You can count on our professionalism and discretion in handling all of your financial matters. Contact us with any questions or concerns.
We welcome you to visit with us at one of our branches located in Northeast, PA. Please see our locations page to find the branch near you.
Send your comments or questions to Luzerne Bank via email.
Lost/Stolen Debit Cards
During normal business hours please call 570-288-4511.
After hours please call STAR® at 800-523-4175.
Contact our Telephone Banking for immediate access to account information. Available 24 hours a day.
Phone numbers:
570-331-0434
570-602-4434 (Pittston – Scranton Areas)
Online Banking
Need your Online Banking password reset?
Enter your Login ID and on the password page please click the “Forgot your Password” link towards the bottom of the page. You will be asked one of your challenge questions then we will immediately send a temporary password to the email address we have on file. If you need further assistance please contact us at 570-288-4511 or email.
You can contact us by mailing correspondence to the following address:
Luzerne Bank
118 Main St.
Luzerne, PA 18709
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